Optimize Quality

careers

You can make this possible!

Acctopus is growing. We are preparing for a global rollout by leveraging and expanding our partner network and supporting our customers’ OEMs. We have a packed roadmap, and our customers and prospects are asking for numerous enhancements to further facilitate their work.

This requires a strong team of experts, great minds, and innovative thinkers.
Be part of this team and help us fulfill this vision.

Current positions

All positions offered can be filled remotely. It’s the results, flexibility, and team spirit that counts and what each candidate can personally bring to the table.

Acctopus is an equal opportunity employer and partner that is committed to diversity and inclusion. At Acctopus, decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, or other characteristics protected by law.

If remote work is not an option, our German office is in Kaarst, close to Düsseldorf. All applicants seeking to work in Kaarst must be legally authorized to work in Germany. Acctopus is unable to provide visa sponsorship at this time.

Full Job Description Acctopus Degust is available in the cloud and our users interact with Degust through the Degust Cockpit. The Cockpit is built using vue.js and material design. Ensuring the best experiences are available to all, Degust will become easier to use, and even more intuitive by improving the frontend is what this job is all about. You will be part of an interdisciplinary team of Acctopus software engineering, strategy, development, and design. As a Junior Application Developer you
  • Build custom modules based on internal and customer specification
  • Develop the display layer of the cockpit via vue.js, CSS, JavaScript, PHP, and related tools
  • Integrate 3rd party code and APIs were applicable
  • Deploy code and test patches and upgrades using our pipelines
  • Explore and validate new software solutions
  • Work with customers and Acctopus partners to develop excellent digital experiences for Degust users
You work under the supervision of a senior application developer and apply professional components to Degust. You resolve programming problems and work on issues and projects of medium to large scope. A successful candidate is detail-oriented with an ability to maintain high standards of accuracy and precision under deadline pressure, has excellent judgment, creativity, ingenuity, persistence, and the ability to actively participate in a highly collaborative, fast-paced team environment. As you made it to this point, you have fluent written and verbal communication skills in English. Required Qualifications
  • Bachelor’s degree in related area and/or equivalent experience/training.
  • Minimum 1+ years of related experience
  • 1 year + of professional programming experience
Preferred Qualifications
  • JavaScript and CSS work
  • version control software GIT
  • Linux system administration
  • Experience with the identification and use of code libraries and open-source forums.
  • Knowledge of secure software development.
  • Demonstrated software repository skills.
  • Experience with common programming tools.
  • Demonstrated ability to follow software specifications.
  • Demonstrated effective communication and interpersonal skills.
  • Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
  • Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
  • Demonstrated problem-solving skills.
Anything of the following may also trigger your interest
  • Databases
  • Cloud computing
  • Virtual machines and containers
  • Network protocols and tracing
  • Projects like Influx, Grafana, Loki, Redis, Kafka, Nats, ECharts
Pride Values Acctopus is a diverse community made of people with many skills and talents. We seek candidates whose work experience has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence. Join us to find a rewarding career contributing to improving network quality worldwide. Employee Class Permanent Contract 100% Shift 8 hours on workdays: Monday – Friday, 8:00 am – 5:00 pm To apply Interested individuals should get in contact using this form: No phone calls, please.
Full Job Description Position Overview: English speaking Social Media Marketing Coordinator to design, coordinate, and execute Acctopus’ social media marketing plans and campaigns. A major focus of our social media work is promoting access to our cloud-based quality assurance and task automation platform Degust. The ideal candidate has proven experience with free and paid social media marketing and other digital outreach is passionate about computers and telecommunication and has strong project management and communication skills. The Social Media Marketing Coordinator collaborates with and supports Acctopus Management, sales, and marketing. The position is full-time and may be fully remote if desired. Duties:
  • Design and lead implementation of social media marketing campaigns for our products
  • Plan and manage targeted paid advertising through Facebook Ads, GoogleAds, or LinkedIn
  • Research and identify trends, provide insight and identify best practices to grow social media channels and engagement
  • Maintain quality social media presence, including creating content, responding to comments and messages, resharing and commenting on content from partners, and growing the community
  • Build relationships with partners through joint campaigns
  • Data analysis and reporting per handle inclusive of top-performing posts, impressions, engagement rates, click-through rates, highest-performing days and times, etc. in addition to appropriately tagging and tracking each post
  • Support the development of strategy and goals based on performance and topic and regional knowledge
  • Integrate the social media interactions with our CRM
Qualifications/requirements:
  • English language fluency with a penchant for internet technology
  • Proven social media marketing experience including development of marketing strategy and implementing effective social media campaigns
  • At least 2 years of relevant experience in marketing and outreach
  • Strong planning and project management skills, ability to manage multi-faceted projects
  • Strong writing and editing skills, especially in promotional materials and email communication
  • Experience with CRM is a plus (Salesforce, Dynamics, ActiveCampaign)
  • Experience with SEO is a plus
Pride Values Acctopus is a diverse community made of people with many skills and talents. We seek candidates whose work experience has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence. Join us to find a rewarding career contributing to improving network quality worldwide. Employee Class Permanent Contract 100% Shift 8 hours on workdays: Monday – Friday, 8:00 am – 5:00 pm To apply: Interested individuals should get in contact using this form: No phone calls, please.
Full Job Description About the Role In this role, you’ll work front and center in defining the best path forward for our products. Through rigorous analyses, focus on our customers, creative thinking, and deep partnership with the business, we develop the strategic direction for our products and services. You will be responsible for helping to establish the initiatives and capabilities we need to compete effectively and to deliver future growth. You will help establish priorities, capabilities and ensure the structures to support successful implementation are in place. You will also ensure the competitive landscape is understood and will help to inform the optimal market positioning. You will help to bring together the right customer insights, journey mapping, and analytics to vet all strategies and capabilities and ensure we deliver what our customer wants. You will be a key leader in strategic change initiatives to drive growth and will work collaboratively to ensure that brand and functional strategies come together to execute. What You’ll Do
  • Work in partnership and as a trusted thought leader with leaders to inform and influence business strategies (e.g., pricing, brand architecture, infrastructure, channels, new markets)
  • Vet new ideas against expected outcomes and consumer needs. Conduct and pull together full journey mapping to validate business opportunities.
  • Identify and deconstruct business issues and develop strategic, analytical, and financial frameworks to evaluate strategies
  • Articulate clear and compelling storylines that drive action; Structure and monitor the work of multiple groups and projects
  • Develop and lead transformation efforts
  • Serve as a strategic partner to develop annual Long-Range Plans
  • Support cross-functional business partners with analytical insights and problem-solving
  • Build cross-functional partnerships and consensus
Who You Are
  • Strategy consulting and corporate strategy experience with deep knowledge of telecommunication, internet services, and computer technology. Experience with a telecommunication and internet service provider preferred. Passion for customer experience and experience with quality assurance processes
  • Demonstrated success in advancing and growing businesses globally
  • Exceptional problem solving and analytical skills; ability to frame new, ambiguous and complex issues; able to generate insight through rigorous analysis
  • Turnaround and transformation efforts, including business model innovation, operating systems development, large scale cost improvements, and organizational restructure and effectiveness
  • Strong leadership abilities, including the ability to develop talent and build a high performing team of presales engineers; Strong influence skills and ability to work successfully with peers; a true team player
  • Ability to work effectively with senior executives; Strong communications and presentation skills; Desire and ability to work in a matrixed organization
Pride Values Acctopus is a diverse community made of people with many skills and talents. We seek candidates whose work experience has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence. Join us to find a rewarding career contributing to improving network quality worldwide. Employee Class Permanent Contract 100% Shift 8 hours on workdays: Monday – Friday, 8:00 am – 5:00 pm To apply Interested individuals should get in contact using this form: No phone calls, please.

Full Job Description

You will become our worse user!

As our software Degust is all about monitoring and testing automation as well as about troubleshooting automation, we need to give our everything to provide the best in class tool.

And sure, we are testing our tools using our tools in the first place.

The ideal candidate has a deep knowledge of test methodologies. You must be comfortable creating excellent test cases, executing test cases. It is important that you are able to dive into the deep technical aspect of the product. You will be responsible for finding, reporting, and reproducing bugs and glitches. Closely working with the development teams and product teams. You have the hands-on ability to automate repeated tasks, can run and debug the automation failures. If you are competent in finding defects in applications, extremely detailed, love testing, and are passionate about quality, we would like to meet you.


Responsibilities:

  • Proactively creating, updating, and maintaining test plans/test cases with minimum or no PRD.
  • Proactively executing various tests on new software products to ensure that programs satisfy all specifications and requirements.
  • Work closely with cross-functional teams to find defects, report bugs, and debugging during each sprint cycle to ensure that our products work correctly.
  • Communicate the defects to cross-functional teams.
  • Identify automatable features and create automation scripts for repeated tasks in your feature domains, debug and maintain the automation failures on a regular basis.
  • Working with cross-functional teams, frequent communication will be required.
  • Triage and reproduce customer reported issues.


Skills & Qualification:

  • At least hand-on 3-5 years of experience as a QA engineer or in an Engineering testing role.
  • Working knowledge of creating and executing excellent test cases UAT, functional testing, regression tests.
  • Document test cases into test case management system.
  • Self-motivated individual with competence to proactively find defects during each sprint cycle
  • Extremely detailed oriented with great problem-solving skills. Technical enough to find the root cause of the defect.
  • An ability to work in a scrum-based agile and nimble environment.
  • Always has the mindset to look for bugs, love to look for a way to break the system.
  • Fast learner for a complicated web application.
  • Good communication skills

Anything of the following may also trigger your interest

  • Databases
  • Cloud computing
  • Virtual machines and containers
  • Network protocols and tracing
  • Projects like Influx, Grafana, Loki, Redis, Kafka, Nats, ECharts, Selenium, Jenkins
  • Performing end-end stress/load tests to identify the potential issues is a plus.
  • Having code deployment experience is a plus.

Pride Values

Acctopus is a diverse community made of people with many skills and talents. We seek candidates whose work experience has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence.

Join us to find a rewarding career contributing to improving network quality worldwide.

Employee Class

Permanent Contract 100%

Shift

8 hours on workdays: Monday – Friday, 8:00 am – 5:00 pm

To apply

Interested individuals should get in contact using this form:

No phone calls, please.

Customer eXperience Engineer / Manager

Preferred: Düsseldorf/Germany (+100km) or remote TZ-3 – TZ+2

Acctopus provides the technology that is changing the way quality is improved in the telecommunications and networking industry. Acctopus is growing and we can’t wait for you to discover this for yourself as a Customer eXperience Engineer.

What you’ll achieve
Providing customers with breakthrough innovations in many areas requires a wide range of expertise. Every employee must serve our customers at the cutting edge of technical knowledge. That’s why our new Customer eXperience Engineering department will make such a difference.

Sales, pre-sales experts as well as distribution partners rely on us for technical and consulting support. And because we are familiar with the full range of Acctopus products and services, we can find a solution to any challenge. Not only do we receive, organize and fulfill requests, but we also provide qualified support for sales engineers, partners, and customers.

You will:

  • be the first contact for all support challenges,
  • guide customers and partner engineers through the systems, so they can solve their tasks in a breeze,
  • create product configurations and test scenarios,
  • help to transform any support inquiry into valuable documentation and knowledge base items,
  • you will extend the number of support channels with web sessions, videos, whitepapers, and How-To descriptions,
  • you will build up a team within the Customer eXperience Engineering department,

to give our users the best possible impression of the Acctopus Degust® solution.

Take the first step towards your dream career
Every Acctopus team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • General Knowledge of IT Infrastructure, system Interoperability & network interfaces
  • Good Documentation and Presentation skills with MS PowerPoint
  • English communication skills, above the intermediate level. As this is a global organization, you should be able to communicate with overseas staff (email, chat, Conference call).
  • A degree in computer science or related to IT

Desirable Requirements

  • Experience in IT infrastructure technology (1 year or more) as System Engineer.
  • Experience as a Linux system engineer
  • Experience with telecommunication protocols such as RADIUS, Diameter, HTTP, LDAP
  • Good understanding of programming or scripting languages such as javascript, Golang, Python

Here’s our story; Now tell us yours

For more than 20 years, Acctopus helps telecommunication providers and individuals build better quality products for the digital tomorrow. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself, and have the opportunity to do the best work of your life — while still having a life. We offer flexible work arrangements, a variety of career development opportunities, and much more.

Join us and become a part of what’s next in technology, starting today.

Pride Values Acctopus is a diverse community made of people with many skills and talents. We seek candidates whose work experience has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence. Join us to find a rewarding career contributing to improving network quality worldwide. 

Employee Class Permanent Contract 100% 

Shift 30 or 40 hours a week. Office hours for team meetings are on workdays: Monday – Friday, 8:00 am – 5:00 pm CEST

To apply Interested individuals should get in contact using this form:

No phone calls, please.