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Degust Use Cases

Revenue losses despite the operation of many revenue assurance systems?

Most revenue assurance systems are virtually introducing gaps in your troubleshooting processes.
Extend your existing RA system with real-time detection and troubleshooting capabilities.

Losing Revenue?

Your Challenge

Revenue Assurance is a broad field of expertise. Big data analysis collects large amounts of data and identifies deviations.

The advantage: Since the results are based on large amounts of data, results usually have a very large influence on the quality.

The disadvantage: Data collection and analysis takes a very long time – often days or weeks. This is usually the best you can get, but you could be much faster if you add continuous preventive testing for known problems and recurring errors.

Waiting for analyzed data takes too long!

Our Solution

Acctopus Degust® makes the difference.

You can run preventive checks 24/7 for all known and expected errors. Instant issue detection starts the analysis process and informs you about the root cause.

Degust is the fastest solution for running continuous preventive tests. While some solutions provide end to end facilities for mass testing, they still lack on speed. These systems are relaying on non-shareable resources like SIM cards and user equipment thus introducing unnecessary bottlenecks in your troubleshooting process.

We too have end to end capabilities and devices, but we are also simulating most situations on protocol level, so we can run thousands of tests per minute.

Your Benefit

Recurring errors will be detected much faster. Due to the automated troubleshooting, the problem will be solved immediately, thus normal operation is reached soon.

Talk to us about how we can help you.

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Troubleshooting takes too long?

Troubleshooting too long?

Your Challenge

Networks are becoming more extensive, more flexible and thus more complicated. Malfunctions cannot always be quickly assigned to a system.

Experts are hard to find. Due to the low staffing level, the right expert is not always available for every system. In addition, the rest of the available people need much more time for the analyses.

Existing experts deal with manual and lengthy troubleshooting instead of innovating. They will be bored and will look for new challenges – not always in your company.

Automate your troubleshooting processes!

Our Solution

Acctopus Degust® makes the difference.

Degust automates the troubleshooting process and immediately provides proof of the system on which the error exists. It creates tickets and assigns them to the right team.

In case of recurring problems for which a solution is already available, Degust can even roll out the fixes automatically.

Your Benefit

Accelerated troubleshooting enables faster correction. You will see shorter downtime and faster customer satisfaction.

You relieve your employees and can introduce optimizations and innovations more quickly.

The more efficient analysis process also reduces the number of ready calls. If necessary at all, call the right experts right from the start.

Talk to us about how we can help you.

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Troubleshooting process is struggling with maze of services?

The growing variety of services requires a lot of personnel and training. Since experts are difficult to find, knowledge is concentrated in just a few colleagues.
But these people can’t be everywhere at once, so you need a solution to automate testing and troubleshooting.

Losing Revenue?

Your Challenge

Many platforms are involved when services and tariffs have to be delivered to the customer.

As soon as a problem is reported, someone forwards the problem to the team that has the most experience in the matter.

Unfortunately, this is not always the right team and the troubleshooting is unnecessarily prolonged.

Waiting for correct analysis is expensive!

Our Solution

Acctopus Degust® makes the difference.

We enable you to automatically perform checks for each scenario, including data package capture, log files, and screenshots. You can run them around the clock or configure the tests ad hoc to evaluate a recent problem.

Integrated with your trouble ticket system, Degust will attach all evidence to the relevant ticket and forward it to the relevant team. After fixing the issue, your team will pass the ticket on to Degust where regression tests are performed.

The automated tests include end to end testing with real SIM cards and devices, core element protocol simulation and 3rd party system analysis.

Your Benefit

Degust identifies the relevant systems and teams much faster.

Your team will solve problems in a fraction of today’s required time.

Automation is the purpose

Talk to us about how we can help you.

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Missing deadlines? Poor quality?

A common cause for missed deadlines is the inadequate test procedure during type approval.
If the manufacturer of the system to be validated fixes an error, in theory ALL tests must be repeated to confirm that no new error has been introduced. At this point there is regularly less time left in the project plan, so it is often considered necessary to narrow down the scope of testing to get it done on time.
As a result you are accepting lower quality.

Poor Quality? Losing Deadlines

Your Challenge

Quality risks in type approvals:

The repetition of the tests due to initially incompletely developed features is mandatory. At the end of the type approval process, time runs out, which is why the reduced test scope is coordinated.

In the laboratory, often not all of the required surrounding systems have the required release status or are even available. Therefore not all necessary tests are possible or test results have to be adjusted accordingly.

Tests can often only be performed live-like because there are no corresponding tests in the live system.

High Quality requires repeatable, consistent and live-conforming tests at high throughput.

Our Solution

Acctopus Degust® makes the difference.

Unlimited test depths: you create thousands of tests for individual features, which can be started live-compliant in every phase of type approval to deliver comparable results.

Easy test creation: Creation is facilitated by a growing number of templates and automatic translations of parameters.

Flexible user authorization: the tests can be started by the OEM after installation or after the introduction of fixes, so that your people only have to be present after successful delivery.

Reduced waiting times: Degust simulates 3rd party platforms that are not yet available at the time of type approval.

Extended support: Acctopus can support you in creating the tests.

Your Benefit

Predictable high quality.

Less internal overhead sitting retries in development.

You’ll save a considerable amount of time.

Talk to us about how we can help you.

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Your current error detection is too slow?

In discussions with our customers, they all admit that the analysis process and the remediation process take too long. The reason identified was that the existing systems are good at detecting large quantities of errors, but the existing preventive test methods are too slow to detect individual known errors from the aforementioned mass.

See how Degust can help.

Degust accelerates error detection!

Your Challenge

You already know many errors, but your current revenue assurance processes still need too much time to recognize them when they reoccur.
You have validated a service or tariff introduction with the preventive test solution of the ‘market leader’, but ongoing permanent tests of the thousands of scenarios take too long and are too expensive.

Even if you see an error again, you must first analyze whether the cause is actually identical. This analysis is not provided by any of the above solutions.

You are wasting time!

Our Solution

Add Acctopus Degust® to your Revenue Assurance Process.

Fed with thousands of tests, Degust shows errors in significantly less time and at a fraction of the current costs.

If deviations are detected, Degust starts more intensive tests and analyses.

Automated detection of the faulty system or process.

Extended support: You can easily create the test by yourself or Acctopus can support you in creating the tests.

Your Benefit

Predictable, faster fault detection.

Less internal effort in assessing to find the fault and less dependency on service hours.

You save a lot of time to return to a stable service.

No need to replace existing systems, until you are convenient with Degust.

Talk to us about how we can help you.

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Business Intelligence Meets Test Automation

Your Challenge

You already know many errors, but you want to create a repeatable test set to detect them when they reoccur.
Your current preventive test solution of the ‘market leader’ is too heavy to use and ongoing permanent tests of thousands of scenarios take too long and are too expensive.

You need fast affordable results!

Business Intelligence meets Automation

Our Solution

Add Acctopus Degust® to your Revenue Assurance Process.

Use your observations from your current revenue assurance processes and from your current E2E preventive test system to fed Degust with thousands of tests, running in simulation mode, reading and validating your signaling traffic.

Automated detection of the faulty system or process.

Extended support: You can easily create the test by yourself or Acctopus can support you in creating the tests.

Your Benefit

You

  • will get predictable, faster fault detection.
  • will save a lot of time to return to a stable service.
  • don’t need to replace existing systems, until you are convenient with Degust.

Talk to us about how we can help you.

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